Ordering Information

 
  1. How do I order?

  2. How do I send artwork via e-mail?

  3. What formats are acceptable via e-mail?

  4. What type of artwork can I send via regular mail?

  5. What are set up charges?

  6. I do not have camera ready art?

  7. Where do I mail the artwork?

  8. Trademarks requirements?

  9. What are the payment requirements?

 

Call us toll free:
1-800-404-6859
 
Representative available to answer questions or take orders   8AM - 6PM  Mon thru Fri CST.
 
If you do not see the answer you are looking for,
Fill out our Contact Us form.
 

 

How do I order?
Orders may be accomplished by one of two methods:
 
  1. The simplest way to order is to call our customer representatives at:1-800-404-6859 to place the order and give the representative your credit card information or mail us your check. Artwork may be sent via e-mail or thru regular postal mail.
  2. You may start the ordering process by simply requesting a quote for the product of interest via our quote request page. We will email a quote for the product including product cost, any artwork set up charges and shipping charges. If you are agreeable to the quote, simply email us back and we will contact you via email or telephone (your choice) as to imprint layout, delivery date, how to send artwork and payment options.
  3. Please remember each order is a custom order, good only for the company that is placing the imprint order. Therefore, full payment including shipping is required upon placement of order. Any overruns, shipping under estimations, artwork charges, etc. will be billed additionally. If any credit is due you, such as an order underrun, a check will promptly be mailed to you or if you paid by credit card, your credit card account will be promptly credited the amount in question. If payment is by check, orders will not be entered until check has cleared. To expedite your order we recommend using a credit card however do not recommend submitting your information via email.

 

How do I send artwork via e-mail?
Artwork can be sent to us electronically via email to: art@persuasivepromotions.com. Please submit your name, company name, telephone number and order number when sending artwork via e-mail.
 
What formats are acceptable via e-mail?
We can accept files created in Adobe Illustrator, Adobe Photoshop, Corel Draw, QuarkXpress and Freehand. The preferred file format is EPS. All Corel Draw (CDR) files must be saved as an AI file. The higher the resolution the better. If file size is over 1 MB, please compress using Stuffit or Winzip. Multiple colors should be clearly defined. Please create outlines on all fonts and insure fonts are converted to paths before sending.

Note: We do not accept: Pagemaker, Power Point, Excel or any word processor program.

 
What type of artwork can I send via regular mail?
Camera ready art must be to size or larger. Flat, crisp, clean and black and white print that contains no halftones. Print legibly or type set. Be sure to attach all additional materials, such as illustrations, logos, etc. Indicate borders where applicable. Laser prints need to be printed at a minimum of 800 dpi. Please include art at 100% and 200% of your printout, no halftones can be included on your laserprint. To maintain maximum legibility, type should be set no smaller than 8 pt. Bolder fonts are recommended. If type must be set smaller than 8 pt., please select a san-serif font. We cannot guarantee reproduction of fine serifs in type smaller than 8 pt. Avoid using thick and thin stroked type on smaller design.
Disks accepted include 3 ½" floppy, CD-ROM or Zip Drive (100).
Artwork that is a photocopy, fax, hand drawing, on a business cards, letterhead, newspaper ad, transparencies, photographs etc. is not considered camera ready art.
 
What are set up charges?
Most products require a silk screen or a press set up which is customized for your unique imprint.  If your artwork has more than one color, a screen must be made for each color.
 
I do not have camera ready art?
No problem, just send us what you have. Our art department checks all submitted artwork and will notify you beforehand if any artwork charges are to be incurred.
If all you need is straight copy on the product you are purchasing, just let us know what fonts you are using, font sizes, and how you would like the lay out to look.
 
 
Where do I mail the artwork?
Artwork is to be mailed to:

Persuasive Promotions

PO Box 91
New Haven, IN 46774
Please include company name, your name, phone number, address, order number, item to be imprinted and name of program used to create art.
 
Trademarks requirements?
Any artwork, copy, requested colors or other aspects of art production must comply fully with laws regarding trademark, copyright, service mark, privacy, patent or other forms of protection which apply to customer's business.

The artwork, designs and trademarks imprinted on the products displayed on this website are reproduced only as examples of the type of and quality of imprinted products available. They are not intended to represent that the products are either endorsed by or produced for the owners of the artwork, design or trademarks.

 

  What are the payment requirements?
  We require prepayment of the item cost plus any imprint set-up charges and shipping/handling for new customers. Any adjustments will be billed to you upon final invoice, such as, overruns or underruns or shipping increases. Note: Final invoicing can take as long as 60 days from delivery of items.
 
 
 
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